Showing posts with label don't forget to read the fine print. Show all posts
Showing posts with label don't forget to read the fine print. Show all posts

Monday, November 30, 2009

Which Smells Worse? Snapfish or 3 day Old Fish?

Snapfish, you stink.

I tried to like you, really I did. You were the one who first introduced me to Photo Books. You showed me how I could put an entire year's worth of pics into one small, thin book-- no cropping, stickers, or glitter required. You convinced me that if I powered through one day in December, by the time Christmas rolled around, I'd have a nice album on the coffee table, look completely pulled together, and even gain points with the in-laws.

I wasn't wowed by your photo quality or your customer service and was eventually woo-ed away by Shutterfly and occasionally Kodak Gallery. But you were my first.

This year, when you sent me the 50% off "each album" coupon, I was back by your side like a lovesick teen. I wanted to wait until December, really I did, but your coupon expired in November. To heck with Thanksgiving. To heck with our Christmas card photos in matching plaid pj's. I wanted you and your savings, and I was willing to compromise to get it. If Nov and Dec had to go into NEXT YEAR'S BOOK, then so be it.

Imagine my dismay when, after 6 hours of selecting, editing, uploading, placing, and captioning 300 pictures, I discovered you weren't really who you said you were. That 50% off coupon, which should have been pretty significant on my ONE HUNDRED AND SEVENTY DOLLAR ORDER (????) amounted to $19.99. And the free shipping I'd been promised? Not able to be combined with any other offer. Gotta love the fine print.

I had to make a choice. Throw away all the time I'd put in and go crawling back to Shutterfly, who was ready to embrace me with open arms and a REAL 40% off coupon. Or, suck it up and press "order." I was leaving the next morning for Thanksgiving and that car wouldn't pack itself.
So, when you received my order, you may have thought I was the same happy little Anna See of days gone by. As if all it takes to impress me is .11 prints or a snappy website. No sirreee. And those little coupons you've been putting in my inbox ever since you received my colossal order? Just like pouring lemon juice on a paper cut. I bet by Christmas Eve you'll be offering me 75% off plus a make-out session with tongue.

Well, forget it.

You Stink.